Account Retention – Focusing on recruitment and satisfaction of members.
Budgeting – Understanding budgeting and reporting; monitoring costs.
Collaboration and Negotiation – Identifying partnerships outside of the association to build strength through collaboration.
Community Service – Learning to position the association as a good corporate citizen.
Customer Focus – Serving members and attracting prospective members through customer
service excellence – Focusing on recruitment and satisfaction of members.
Budgeting – Understanding budgeting and reporting; monitoring costs.
Collaboration and Negotiation – Identifying partnerships outside of the association to build strength through collaboration.
Community Service – Learning to position the association as a good corporate citizen.
Customer Focus – Serving members and attracting prospective members through customer service excellence.
Evaluation – Using tools to assess financial performance, committees and the performance of the board of directors.
Forecasting – Monitoring internal and external forces which have an impact on programming.
Governing Documents – Recognizing how articles of incorporation, bylaws and policies guide an organization.
Leadership – Recognizing the desirable behaviors genuine leaders and developing one’s own style of leadership.
Lobbying – Understanding civics, how laws are made, coalition building and seeking opportunities to influence regulations.
Marketing – Using traditional and digital marketing initiatives, including improved use of social media.
Meeting Planning – Learning about negotiating with facilities and speakers, setting guarantees and estimating attendance while working to protect revenues.
Meeting Rules – Understanding rules of order, agendas and consensus building.
Networking – Improving networking skills in a variety of settings.
Printing – Realizing the processes and deadlines necessary to keep projects within budget and on schedule.
Public Speaking – Enhancing speaking confidence through opportunities to represent the association.
Revenue Generation – Identifying new sources of revenue to sustain and organization.
Roles Respect – Respecting the distinctions of board governance and staff management; working as partners.
Selflessness – Deflecting c#272262it to ensure that the entire leadership receives due recognition.
Strategic Planning – Planning strategically for the long-term, and making best use of resources.
Time Management – Learning to better manage time and set priorities between volunteer responsibilities, business and family.
Training and Programming – Identifying educational needs and finding ways to offer cost effective programming.